Caught!

He is totally lost to understand how he can be such a stupid fool. He is ashamed of himself, manager of an insurance company, remembering the memory of it, even though it was only a few weeks ago. Somehow he takes solace in the fact that perhaps the helpline executive he called was the dumbest of fools, an abysmal fool at best! He often tries to justify his own stupidity: The endless months of staying home and working from home due to the pandemic may have made him a foolproof digital being, concerned only with streams of passwords, PINs, and IDs. But the fact is that he was really stupid, he reflects thoughtfully.

Actually, his old mobile phone was giving him constant problems since the beginning of the crash, it hangs, suddenly turns off, blank screens and problems with the operating system. There was no way to fix it soon. It was a big setback for him in view of the demanding virtual times. He had no choice but to wait. After about two months of lockdown, for the first time, he temporarily allowed himself to e-commerce non-essential items. He jumped at the chance and booked a rather expensive smartphone online; I needed a powerful camera, more storage capacity and more speed.

Fortunately, the smartphone was delivered in a very fast time. Ecstatic, he opened the package and took the elegant device in his hands. He wanted it to work immediately. He took out the SIM card from his old phone and then the problems started. He couldn’t find the usual opening in the back to put the card in. He fiddled with it for quite some time and yet he couldn’t find the SIM card slot, he rummaged through the package and checked the accessories and guide booklet. He howled in anger, finding the guide too short, giving no indication on how to insert SIM cards. He wanted to call his wife, but she was too busy in the kitchen at the moment.

Although he hated doing it, he looked up the service center helpline number and dialed. He was eventually directed to a customer service executive.

“Good morning! How can I help you, sir?” She told him the problem.

“Sorry for the inconvenience. Sir, please check the package, you will find the pin there.”

“I searched many times, but they didn’t give me any PIN.”

“But sir, the pin is always provided along with the game.”

“I told you that it is not there. And how is it possible? I bought a brand new set, all the facilities must be provided. Tell me again, is it written somewhere on the back of the model?”

“No sir! It is provided with the accessories.”

“But it’s not there! How to start my phone now?”

“You will have to visit our nearest service center, only they can provide the pin.”

“What do you mean? How the hell am I supposed to go there? You know the situation! Horrible service! I’m sorry I picked your model!” she bellowed now.

“I’m terribly sorry for the inconvenience, sir! Please…!” The enraged ‘client’ cut the line.

His wife entered the scene now upon hearing the concussion. She answered her questions reluctantly, her ego against expressing her utter helplessness. His wife took the instrument in her hands and pulled out a safety pin as if from nowhere. She dropped the sharp pin and inserted it into a small hole in the side of the mobile. And lo and behold! She popped out the SIM card tray! She asked for the sim, he easily gave it to her. She placed it carefully in a slot and pushed the tray out. And the smartphone immediately started working. She handed him back the phone and left the scene with a triumphant smile.

He cursed the executive for not telling him the obvious: that the PIN was actually a mere pin that he could have easily pulled from his office files.

Anyway, he thinks again: who is the biggest fool? To my defense, I have the fact that I have not been used to expensive smartphones with SIM card trays! So what about the executive? Well, the poor man probably had no idea of ​​his client’s colossal ignorance!