The importance of the heart and soul in business success
Many people choose to measure business success by how much money their business makes or how many products and / or services they call selling. These statistics are important in terms of business success because this is how the outside world chooses to measure success. However, the outside world does not always know the internal aspects of a company. This incorporates aspects such as drive, ambition, desire, motivation, and caring. In short, this can be considered the heart and soul of the business. This article will discuss why the heart and soul are always important in a business and its success.
# 1: The heart and soul measure how hard an owner and he / she are willing to work
Although statistics like how much production is being produced and how much money is being made are good indicators of how hard an employee is working, they don’t tell the whole story. They do not measure what drives the individual to work hard or what the individual is doing to motivate themselves and keep pushing to get the job done.
To set a good example, the other day I was helping my sister make lei candy for my nephew’s birthday party. I was willing to do as many leis as possible and I was willing to do it just so I could help my sister and nephew without any expectation of reward or compliment. I felt the reward of my work within me. It is that kind of motivation that should drive a business owner and their employees to work hard. It shouldn’t be for the money, but for the love of the business itself.
# 2: The heart and soul measure how much the owner and his employees care about the customer and not about the company itself
As a business owner, it’s easy to get sucked into making sales and making money. It is much more difficult to focus on the customer and make sure they are happy. A worker who possesses a high degree of heart and soul will put the customer first and care about making them happy rather than making a sale. In the mind of this type of worker, the customer is not simply a person who will become a statistic, but will become a happy person who will prosper.